Senior Business Analyst, AI

• Facilitate workshops, stakeholder interviews, and requirements-gathering sessions
• Align requirements with product strategy and organizational objectives
• Validate proposed solutions against business needs and expected outcomes
• Elicit, analyze, document, and manage business, functional, and non-functional requirements
• Translate business needs into user stories, acceptance criteria, process flows, and business rules
• Participate in Sprint Planning, Backlog Refinement, Reviews, and Retrospectives
• Help development teams understand requirements and business context throughout the software development lifecycle
• Partner with Product Managers and Product Owners to refine and maintain product backlogs
• Support prioritization of features, enhancements, technical debt, and operational improvements
• Define future-state business capabilities and process improvements
• Analyze enterprise business processes and identify optimization opportunities
• Create functional specifications, process models, workflows, wireframes, and business requirements documentation
• Evaluate impacts of proposed changes across applications, integrations, processes, and stakeholders
• Ensure traceability between requirements, development activities, testing, and business outcomes
• Analyze system interactions, interfaces, data flows, and platform dependencies
• Collaborate on Microsoft Azure-based cloud-native applications and integrations
• Support requirements related to scalability, performance, security, compliance, and operations
• Define requirements and acceptance criteria for AI-powered features and intelligent automation
• Analyze AI use cases including conversational interfaces, intelligent search, recommendation engines, and agent-driven workflows
• Help stakeholders understand AI capabilities, limitations, governance requirements, and risks
• Build relationships with business and technology stakeholders and facilitate communication between business users and delivery teams
• Manage competing priorities, drive consensus, resolve requirement ambiguities, and present recommendations to leadership and project teams
• Drive successful delivery outcomes for enterprise software solutions hosted on Microsoft Azure

• 8+ years of Business Analyst experience within software product development environments; equivalent professional experience will be considered
• Bachelor's degree in Business Administration, Information Systems, Computer Science, Engineering, or a related field
• Experience supporting enterprise-scale software products
• Experience working within Agile and Scrum delivery frameworks
• Experience leading requirements activities across multiple initiatives and stakeholders
• Experience collaborating with Product Management, Engineering, Architecture, and UX teams
• Strong experience with requirements elicitation and management, business process analysis, functional and non-functional requirements, user story development, acceptance criteria definition, process mapping and modeling, gap analysis, stakeholder management, and solution evaluation
• Experience with Scrum methodologies, backlog refinement and prioritization, sprint planning, user story mapping, dependency identification, Agile metrics and reporting, and change management
• Working knowledge of SDLC, REST APIs and integrations, data modeling concepts, SQL and data analysis, functional specification development, and enterprise application architectures
• Experience with Azure DevOps, Jira, Confluence, Microsoft 365, Visio or equivalent process modeling tools, Miro or collaboration platforms
• Working knowledge of Generative AI concepts, LLMs, Microsoft Copilot, prompt engineering, AI-assisted business analysis, intelligent document processing, AI agents and agentic workflows, RAG, responsible AI, and AI governance and risk
• Advanced English
• Preferred: CBAP, PMI-PBA, SAFe POPM, SAFe Agilist, Azure-hosted applications, AI-enabled software products, enterprise SaaS or cloud-native product organizations, and data analytics/reporting platforms

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