Senior Storage Consultant – Commvault Specialist

• Operate and support enterprise storage environments
• Perform proactive monitoring and health checks to ensure platform availability and performance
• Troubleshoot and resolve complex storage infrastructure incidents
• Conduct root cause analysis and participate in problem management
• Perform capacity management and recommend storage optimization
• Execute firmware upgrades, patch management, and operational maintenance
• Support storage-related change requests
• Maintain operational documentation, procedures, and knowledge articles
• Participate in on-call support and major incident resolution
• Ensure compliance with SLAs, operational standards, and governance requirements
• Administer, monitor, and support Commvault backup and recovery environments
• Manage backup, restore, replication, retention, upgrades, patches, and platform maintenance
• Troubleshoot backup issues and perform enterprise recovery operations
• Execute and document recovery testing and disaster recovery exercises
• Support hybrid and cloud-based backup environments
• Maintain backup policies, retention schedules, and compliance requirements
• Provide operational support for cyber recovery and ransomware protection solutions
• Maintain immutable backup and cyber recovery environments
• Support business continuity and recovery procedure testing
• Contribute to audits, remediation actions, and data protection best practices
• Identify operational risks and propose improvement initiatives
• Serve as senior technical escalation point for storage and backup incidents
• Provide expert customer and internal team support
• Participate in service reviews and operational governance meetings
• Create and maintain procedures, runbooks, and technical documentation
• Collaborate with service managers, architects, and infrastructure teams
• Share knowledge and mentor junior team members
• Contribute to service transition and operational readiness of new solutions

• Bachelor's degree in Information Technology or equivalent through experience
• Minimum 5 years of hands-on experience supporting enterprise storage, backup, and recovery technologies
• Strong operational experience with Commvault Complete Data Protection
• Mandatory Commvault Certified Professional (CCP)
• Commvault Certified Engineer (CCEng) preferred
• Commvault Certified Expert (CCE) preferred
• Experience supporting Dell EMC, NetApp, or HPE Alletra / Nimble
• Experience supporting VMware vSphere, KVM, or Nutanix
• Understanding of Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP)
• Strong knowledge of Windows Server and Linux environments
• Experience with monitoring, troubleshooting, and performance management
• Experience with PowerShell, Python, or Bash considered an asset
• Experience working in ITIL-based support environments
• Knowledge of Incident, Problem, Change, and Request Management processes
• Ability to prioritize workloads in a dynamic operational environment
• Customer-focused approach with strong communication skills
• Ability to work independently and collaboratively within support teams
• Fluency in English

• Full access to foreign language learning platform
• Personalized access to tech learning platforms
• Tailored workshops and trainings to sustain your growth
• Medical insurance
• Meal tickets
• Monthly budget to allocate on flexible benefit platform
• Access to 7 Card services
• Wellbeing activities and gatherings
• Remote work option