VOTRE PROCHAIN CHAPITRE
Senior Consulting Engineer
À propos du poste
• Serve as a team member on customer projects focused on design, architecture, integration, implementation, and documentation
• Conduct research, benchmarking, performance and functional testing, reference architecture, sizing, migration, integration, development, and tooling work
• Provide case-initiated consultative support to strategic users, customers, and prospects
• Assist customers with implementation, onboarding, production launches, and Proofs of Concept (POCs)
• Provide architectural, technical, and migration assistance, including hands-on tasks
• Handle L1 to L3 support cases and communications when not assigned to customer projects
• Partner with Product Management, Engineering, and Sales on product roadmaps and account plans
• Develop public and internal documentation, knowledge base articles, ClickHouse Learning content, reference architectures, blogs, and benchmark results
• Assist with hiring and mentoring new team members
• Participate in scheduling and on-call coverage to deliver high-quality 24x7 support in a global distributed environment
• Travel onsite regionally up to an estimated 35%
• 5+ years of experience in Professional Services, Support, Technical Accounts Management, Engineering/SRE, and/or Project Management roles
• 5+ years of relevant industry experience implementing, operating, and/or supporting scalable, fault-tolerant, distributed database management systems (DBMS)
• Technical breadth and depth in DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, System or Network Administration, and big data
• Experience leading and shipping large-scope technical projects with multiple experienced engineers
• Expertise with a public cloud provider (AWS, GCP, or Azure) and infrastructure-as-a-service offerings such as EC2
• Experience with ClickHouse is a bonus
• Experience with OSS and open-source technologies is a bonus
• Experience with Azure, GCP, or AWS is a bonus
• Experience with data pipelines such as Kafka, Kinesis, Spark, or RabbitMQ is a bonus
• Excellent communication skills and ability to thrive in a customer-facing role
• Ability to collaborate with Support Services, Engineering, and Sales teams
• Willingness to be available for scheduling and on-call needs for 24x7 support
• Must be located in Australia, specifically Sydney or Melbourne
• Up to 35% estimated onsite regional travel
• Employer contributions towards healthcare
• Stock options for every new team member
• Flexible time off in the US
• Generous time-off entitlement in other countries
• USD$500 home office setup allowance for remote employees
• Global company-wide offsites and gatherings
• Flexible work environment
• Remote-friendly work arrangement