VIP Account Manager

• Manage a portfolio of VIP Key Account Customers
• Acquire a thorough understanding of key customer needs and requirements
• Expand relationships with existing customers by continuously proposing solutions that meet their objectives
• Generate new sales that turn into long-lasting relationships
• Provide assistance to high-end, high-value players and attend hospitality events
• Work closely with internal teams to serve high-value customers and provide a VIP customer experience
• Prepare regular reports of progress and forecasts to internal stakeholders using key account metrics

• Proven experience as a VIP Account Manager in the iGaming industry
• Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels
• Excellent knowledge of Microsoft Office
• Understanding of CRM tools
• Ability in problem-solving and negotiation
• Fluency in English
• Diploma/Degree in Sales, Marketing, Business Administration or a related field will be considered as a plus

• Attractive salary and bonus scheme
• All the tools you need for your role
• Focused career development, performance management, and training opportunities
• Welcoming, international, and multicultural team
• Exciting events, sports, and team-building activities