Account Manager

• Manage and grow existing Residential Aged Care and Home Care customer accounts
• Develop relationships with facility managers, clinical teams, procurement stakeholders, distributors, and service providers
• Identify, prospect, and convert new business opportunities within the territory
• Conduct customer reviews and support contract renewals and pricing discussions
• Deliver product training, clinical education, and customer workshops
• Expand adoption of TENA and Essity solutions across continence care, skincare, wound care, and professional hygiene
• Maintain a structured sales pipeline and territory growth plan
• Collaborate with Clinical Support, Marketing, and Sales teams
• Improve outcomes for customers and residents across aged care and home care sectors

• Experience in account management, territory management, business development, sales, healthcare, aged care, allied health, nursing, or another customer-facing role where building relationships and influencing outcomes are key
• Strong relationship-building, communication, and influencing skills
• Commercial acumen and confidence discussing value, pricing, and customer outcomes
• Excellent presentation, education, and training capabilities
• Experience using CRM systems and Microsoft Office
• Proactive approach and ability to manage your territory effectively
• Ability to build meaningful customer relationships and drive positive outcomes in Residential Aged Care and Homecare settings

• Competitive salary package
• Incentive opportunities
• Tools of trade required to succeed
• Supportive and collaborative team culture
• Career growth with a company committed to innovation, learning, and development