Senior Manager, Deal Desk

• Lead the EMEA Deal Desk team, including hiring, enablement, operating rhythm, and ongoing iteration of the function within the region
• Own the end-to-end service model for Deal Desk and Order Management across EMEA
• Serve as the regional escalation point for complex, non-standard, and strategic transactions
• Partner with the Global Deal Desk leader and peer regional managers to align EMEA practices with global policy and regional requirements
• Advise Sales leadership on deal quality, pricing discipline, exception handling, and commercial strategy
• Create and deliver executive-ready insights on deal quality and pricing effectiveness
• Ensure complex deal structures are operationalized in downstream systems and processes, with handoffs into billing, fulfillment, revenue recognition, and customer-facing execution

• Several years of manager experience in Deal Desk, Pricing Strategy, Revenue Operations, Sales Operations, Finance Operations, or a closely related quote-to-cash function in enterprise SaaS, ideally with EMEA or multi-country exposure
• Proven success leading Deal Desk teams supporting complex, fast-growing sales organizations and cross-functional stakeholders
• Solid understanding of SaaS pricing models, including per-seat, tiered, multi-year, and usage-based pricing
• Working knowledge of bookings policy, revenue recognition principles, audit readiness, and public-company compliance requirements
• Experience operating or improving approval workflows, escalation paths, SLAs, deal review processes, and CRM or CPQ-enabled quoting operations
• Strong commercial judgment across direct, channel, private offer, and other non-standard sales motions common in EMEA
• Strong communication skills, with the ability to tell a clear story from data, influence stakeholders, and drive alignment in ambiguous situations
• Customer-focused, solutions-oriented mindset with strong emotional intelligence and experience leading a regional team through change

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave