Marketing Ops Manager

• Manage publishing for approved content across LinkedIn, Instagram, TikTok, X and YouTube for Darkroom and Shadow
• Adapt posts for each platform and publish routine announcements
• Publish podcast episodes to podcast platforms and YouTube, and distribute clips across social channels
• Create and manage launch run-of-shows, sequencing content across accounts and respecting embargoes
• Manage comments, DMs and mentions, escalating sensitive questions and relaying recurring themes
• Maintain the awards and competitions calendar, including deadlines, materials and entries
• Track production requests and delivery schedules
• Perform final QA on copy, assets, links and tracking before publication
• Maintain HubSpot data quality, lead sources, UTMs, deduplication and workflows
• Maintain an inbound dashboard showing leads by source, channel and content
• Produce weekly and monthly marketing reports explaining performance changes
• Organize scheduling, project and asset tools
• Automate repeatable processes with AI

• 3+ years as a hands-on marketing operations generalist, including publishing, production tracking and reporting
• Hands-on HubSpot or CRM administration experience required, including properties, workflows, deduplication, lead source and UTM tracking, and dashboards
• Strong knowledge of LinkedIn, Instagram, TikTok, X and YouTube
• Ability to answer comments and DMs in a brand's voice
• Strong quality assurance skills for copy, assets, links, tags, claims and tracking
• Ability to build trusted dashboards and explain performance changes
• Ability to manage multiple dates and high-volume workflows
• Daily experience using Claude, ChatGPT or similar AI tools to automate real work
• Must have owned a publishing calendar across several channels
• Must be able to work 9 am–5 pm EST
• Clear, fluent English communication with U.S.-based clients and senior stakeholders
• Must be permanently based in Brazil, Portugal or Spain

• Remote work arrangement
• Opportunity to work with Darkroom, a growth marketing agency, and Shadow, an AI commerce platform