Analyst, Cross Reference

• Receive customer product usage lists and provide equal or alternate product information from the Global Industrial website and catalog, sometimes within short turnaround timeframes
• Research and analyze internal costing and pricing information for products
• Analyze large data sheets from external partners for accuracy and correct product matches
• Support the Bid Desk team with product cross-reference research for time-sensitive bid opportunities
• Work with Global Industrial associates, product managers, and vendor partners to gather information, resolve customer needs, and improve processes
• Maintain and manage the internal Cross Reference database tool
• Support individual and team KPIs

• High school diploma or GED
• Experience in a deadline-driven environment with high attention to accuracy
• Experience analyzing large data sets
• Strong attention to detail and organization
• Excellent written communication and comprehension
• Independent decision-making skills with the ability to handle and resolve complex issues
• Conversational, patient, and confident demeanor with a positive attitude
• Ability to complete projects and assignments accurately in a fast-paced environment
• Ability to use Windows-based systems, email, and chat programs

• Remote environment
• Equal employment opportunities and nondiscrimination protections