Product Operations

• Own product team operations end-to-end, including intake, sprint operations, and release management.
• Contribute to internal operational systems and platforms by proposing improvements, participating in builds, and shaping team workflows.
• Coordinate across Product, R&D, Marketing, and CX; surface misalignments and resolve issues before escalation.
• Track action items, blockers, and risks across squads.
• Maintain product documentation, including status reports, roadmap updates, and process guides.
• Identify inefficiencies, implement fixes, and measure results.
• Use AI tools for research, documentation, analysis, and automation.
• Support teammates and address gaps beyond defined scope.

• 1–2 years of experience in Product Operations, Project Management, or a similar operational role in tech or e-commerce.
• Proven self-learner — you've picked up tools and domains on your own and can show it.
• AI fluency; actively use AI tools in daily work and can demonstrate how they improve effectiveness.
• High ownership and accountability.
• Strong organizational skills; ability to manage multiple workstreams independently.
• Experience with project management tools (Monday.com, Jira, Confluence, or similar).
• Clear, effective written and verbal communication.
• Comfortable in a multi-brand, multi-squad environment with constant context-switching.
• Process-minded; able to identify operational issues proactively.
• Familiarity with agile workflows, sprint cycles, and backlog management.