Business Support Virtual Assistant

• Provide general administrative and operational support to participating small businesses during a 12-week program
• Organize email inboxes, documents, files, spreadsheets, and recurring information
• Perform data entry and maintain basic business records
• Coordinate calendars, appointments, scheduling, and confirmations
• Maintain task lists and follow up on outstanding administrative items
• Support routine back-office activities
• Conduct basic customer or prospect follow-up
• Respond to routine inquiries using approved information or templates
• Maintain customer, prospect, or business information in spreadsheets or CRM systems
• Support basic lead research or lead-generation activities where appropriate
• Assist with general tasks delegated by small-business owners
• Learn each assigned business’s processes and priorities
• Follow established instructions and workflows
• Document basic procedures when appropriate
• Transition efficiently between assigned businesses while maintaining clear separation of information
• Communicate completed tasks, priorities, and outstanding needs
• Perform services professionally and meet written timelines, guidelines, and deliverables
• Report to a point of contact to be determined

• Entry-level business support role
• Previous administrative, executive assistant, customer support, or general business-support experience preferred
• Strong Microsoft Office and/or Google Workspace skills
• Spreadsheet and data-entry experience required
• Strong organization and time-management skills
• Clear written and verbal English communication
• CRM or lead-management experience is a plus
• Basic lead generation, appointment setting, or customer follow-up experience is a plus
• Specialized accounting or bookkeeping experience is not required
• Versatile and comfortable supporting different types of small businesses
• Strong general administrative and executive-assistant skills
• Organized and dependable
• Able to learn new processes quickly
• Comfortable working from instructions without excessive supervision
• Professional when interacting with different business owners
• Comfortable switching between different tasks and business environments
• Able to manage limited assigned hours effectively
• Microsoft Office knowledge required
• Google Workspace knowledge required
• Microsoft Excel / Google Sheets knowledge required
• Email and calendar platform knowledge required
• CRM / business management platform knowledge as applicable
• Clear, professional English communication required; accent preference Level A–C
• Availability for Monday–Friday work and contracted hours
• Must operate under a Master Services Agreement and Statement of Work as an independent contractor

• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you
• Independent contractor engagement
• Contracted hours of 20–40 hours per week, with the specific arrangement stated as 2 VAs for 40 hours/week each and 1 VA for 20 hours/week
• Monday–Friday schedule unless otherwise mutually agreed in writing