Lien Resolution Associate

• Negotiate hospital liens and medical provider balances under attorney supervision and firm procedures
• Review medical bills, verify outstanding balances, and obtain supporting documentation
• Submit reduction requests, follow up consistently, and obtain written confirmation of negotiated agreements
• Maintain accurate records of balances, negotiations, agreements, and case status in Litify
• Coordinate with attorneys and closing staff to resolve outstanding items and prepare files for settlement disbursement
• Meet expectations for negotiated reductions, turnaround times, productivity, and accuracy
• Refer legal questions and disputed liens requiring legal analysis to the appropriate attorney
• Help injured clients keep more of their settlement and move settled cases toward disbursement

• At least two years of hands-on plaintiff personal injury reductions experience supporting a U.S. law firm
• Direct experience negotiating with hospitals and medical providers, with the ability to explain your strategies and results
• Experience independently managing a high-volume reductions caseload from balance verification through written agreements and closing coordination
• Bilingual English and Spanish, with strong verbal and written communication skills
• Proficiency with legal case management software; Litify experience preferred
• Fluent in English and Spanish
• Minimum 2 year of recent personal injury reductions, liens, or medical bill negotiation experience
• Experience handling hospital reductions and negotiating directly with medical providers and collection entities
• Experience working in a plaintiff personal injury law firm
• Must submit resume in English
• Ability to work independently in a remote environment
• Reliable internet, a computer, and a quiet, professional workspace required
• Authorization to work in the United States required; employment is contingent upon identity and work authorization verification

• Remote work
• 40-hour workweek
• No employee benefits or paid time off