Front Desk Receptionist

• Serve as the first point of contact for clients, visitors, and callers
• Schedule and confirm client consultations and attorney meetings
• Assist with client intake processes and collect necessary documentation
• Coordinate calendars and meeting schedules for attorneys and staff
• Communicate with clients regarding appointments, follow-ups, and requests
• Answer, screen, and route incoming phone calls in English and Spanish
• Handle sensitive and confidential information with discretion

• Previous experience in receptionist, customer service, front desk tasks, or administrative support roles
• Excellent verbal communication skills (at a native level) and active listening abilities
• Ability to manage high call volumes while maintaining professionalism
• Excellent time management and organizational skills
• Customer-focused mindset with attention to detail and confidentiality
• Fluent in English and Spanish
• Ability to work Monday to Friday, 09:00AM–05:00PM EDT
• Ability to successfully pass each stage of the application process

• Remote work opportunity
• Great Place to Work Certification environment