SAP Support Consultant – Finance

• Serve as the primary point of contact for customers in SAP application support, with a focus on Finance
• Receive, analyze, and process support requests and incident reports via the ticketing tool
• Ensure stable, high-quality day-to-day SAP support operations for customers
• Analyze incidents, change requests, and error messages in financial processes
• Reproduce, analyze, and sustainably resolve issues in customer systems
• Work closely with and coordinate internal subject-matter experts and SAP on more complex topics
• Provide traceable documentation of solutions, workarounds, known errors, and process documentation
• Provide cover for and support adjacent SAP modules within the support team

• Degree in Computer Science, Business Informatics, Business Administration, Finance, or a comparable qualification combined with a strong understanding of business processes
• Several years of experience in SAP Finance, ideally with a focus on SAP S/4HANA or S/4HANA Cloud
• Very good knowledge of end-to-end finance processes, including customizing in the FI, CO, and AA modules, as well as ideally adjacent modules such as SD, MM, and PP
• Experience in SAP application support and working with ticketing tools
• Analytical, solution-oriented, and customer-focused mindset
• Independent, structured, and reliable way of working
• Team-oriented, resilient, and enthusiastic about operational support and customer interaction
• Very good written and spoken German and English

• Professional development through tailored training and SAP certifications
• Structured ways of working with clear processes and modern ticketing support
• Open, informal culture and a supportive team
• Varied support responsibilities in SAP S/4HANA and SAP S/4HANA Cloud
• Close collaboration with Finance and Logistics experts in interdisciplinary teams