Sales Supervisor

• Lead, develop, and monitor the performance of the Inside Sales Consultant team
• Monitor sales metrics and the sales funnel daily, analyzing conversions and identifying opportunities for improvement
• Direct strategies to maximize results and ensure commercial targets are achieved
• Create individualized action plans and provide evidence-based technical and behavioral feedback
• Support the team’s ongoing development
• Ensure the adoption of commercial best practices, sales methodologies, and consultative approaches
• Conduct follow-up meetings, results presentations, and strategic alignment meetings with Coordination and partner teams
• Foster a high-performance culture, employee engagement, and a positive organizational climate
• Participate in recruitment processes, identify talent, and contribute to succession planning
• Support continuous improvement projects in lead generation, sales, and candidate experience
• Conduct market benchmarking and call monitoring
• Manage issues and opportunities, tracking the effectiveness of actions and compliance with deadlines, processes, and deliverables

• Completed or ongoing higher education in Business Administration, Commercial Management, Marketing, Business Processes, or related fields
• At least 1 year of experience leading sales teams, Inside Sales, telesales, or related areas
• Experience managing metrics, targets, sales funnels, and team development
• Basic proficiency in Microsoft Office
• Intermediate Excel proficiency
• Intermediate Salesforce proficiency
• Intermediate RM proficiency
• Basic intranet proficiency
• Advanced knowledge of sales funnels
• Advanced knowledge of the SPIN Selling methodology
• Advanced skills in People, Process, and Results Management
• Remote work model
• Temporary position covering maternity leave

• Meal/food allowance
• Transportation allowance (for hybrid or on-site positions)
• Gympass / Wellhub
• Psicologia Viva (online platform for consultations with psychologists and nutritionists)
• Health and dental insurance
• Life insurance
• Extended parental leave (up to 6 months for mothers and 20 days for fathers)
• Rede D'Or: support and important health information for mothers and babies through a network of accredited nurses
• Partnership with SESC in your region
• Birthday day off
• Platform offering a variety of courses to enhance your knowledge (UCA)
• Language Academy (AIA)
• Leadership development program
• Afya Women’s Mentoring (MMA)
• Discounts on undergraduate and graduate courses at Afya’s educational institutions