Junior Customer Service Analyst – Women Only

• Manage and track the execution of preventive maintenance activities for the internal plant and external network
• Monitor performance, productivity, and quality indicators for field activities
• Ensure compliance with preventive maintenance schedules
• Update systems, reports, and operational controls
• Support technical teams in managing requests and tracking action plans
• Identify operational deviations and propose process improvements
• Collaborate with internal departments to ensure activity alignment and compliance with established deadlines
• Support the preparation of management reports and results presentations
• Track performance indicators, identify improvement opportunities, resolve requests, and ensure an outstanding customer experience

• Strategic planning experience is preferred
• Broad knowledge of continuous improvement is preferred
• Experience managing quality preventive maintenance activities is preferred
• Analytical profile, customer focus, ability to work as part of a team, and the ability to operate in a dynamic, results-oriented environment