VOTRE PROCHAIN CHAPITRE
Account Manager
À propos du poste
• Deploy the division’s strategy and communicate Tork®’s commercial policy across the assigned territory
• Grow revenue, profitability, and market share among customers and partners
• Implement targeted action plans and regularly monitor performance
• Follow the roadmap and priorities defined with the Manager
• Collaborate with KAMs to implement action plans
• Visit cleaning companies/facility management providers, specialized distributors, key accounts, and strategically important commercial sites
• Identify development opportunities, analyze customer needs, and propose tailored solutions
• Train, support, and engage the sales teams of specialized distributors
• Promote Tork solutions to end-user customers
• Ensure the successful launch of new products and support their adoption
• Ensure customer and partner satisfaction and loyalty
• Conduct competitive intelligence and report market insights
• Manage and track activities in the CRM, ensure data quality, and produce performance analyses
• Knowledge of the cleaning services and facility management sectors
• Higher education degree
• At least three years of successful sales experience, ideally in a B2B environment
• Ability to develop a customer portfolio, negotiate with various stakeholders, and achieve ambitious targets
• Strong analytical skills
• Proficiency in Microsoft Office tools
• Comfortable working with performance indicators and managing business activities
• Excellent interpersonal, listening, and communication skills
• Proficiency in sales, negotiation, and commercial project management techniques
• Experience with Microsoft Dynamics CRM or another CRM platform is a significant advantage
• English proficiency at B1 level or above
• A culture that values kindness, autonomy, collaboration, and the implementation of new ideas
• Opportunities for individual development
• A dynamic, collaborative, and results-oriented environment