Senior Account Manager

• Drive in-period renewals and identify upsell opportunities by aligning the DataRobot GenAI platform and applications to customer needs
• Maintain and execute structured account plans to identify growth areas, map key stakeholders, and expand into new functional buying centers
• Own pipeline development and forecast accuracy for existing-account opportunities
• Ensure CRM hygiene and visibility across sales leadership
• Partner with Technical Success Managers to monitor usage trends and re-engage underutilized accounts
• Deepen relationships with Director+ and technical stakeholders across lines of business
• Serve as the single commercial point of contact after the initial purchase from the Account Executive
• Ensure smooth post-sale transition and maintain momentum across the customer lifecycle

• 8+ years of quota-carrying sales or account management experience in SaaS or enterprise technology, with a focus on existing customer expansion
• Familiarity with GenAI or applied AI concepts a plus
• Proven ability to engage business and technical stakeholders to uncover new use cases and expand account footprint
• Strong collaboration skills and experience working cross-functionally with technical and customer success teams
• Ability to navigate complex customer environments, manage multiple stakeholders, and serve as a trusted commercial lead
• Bachelor's degree or equivalent experience
• Ability to renew and grow recurring revenue across multi-year, subscription-based contracts

• Medical, Dental & Vision Insurance
• Flexible Time Off Program
• Paid Holidays
• Paid Parental Leave
• Global Employee Assistance Program (EAP)