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Junior Account Manager

À propos du poste

• Own and manage multiple Amazon/eCommerce client accounts, priorities, and deliverables
• Build strong, trusted relationships with clients through clear, proactive communication
• Understand client goals, priorities, and challenges, and translate them into actionable next steps
• Manage stakeholder expectations and align clients and internal teams
• Identify issues before they escalate and take ownership of finding solutions
• Coordinate with internal teams to address client needs and account priorities
• Monitor account performance and use Amazon/eCommerce insights to identify opportunities and risks
• Communicate account updates, recommendations, and results clearly and confidently
• Lead conversations and make informed decisions when priorities or challenges arise
• Present information and recommendations to clients clearly and professionally
• Continuously improve the client experience and account performance
• Work directly with the company owner as a trusted partner on high-impact projects

• 1 year of experience in client relationship management and communication
• Solid knowledge of Amazon and eCommerce
• 1 year of experience managing multiple accounts, projects, or competing priorities
• Strong ownership mindset with a proactive, solutions-oriented approach
• Strong stakeholder management skills
• Excellent English communication and presentation skills
• Highly organized and reliable
• Able to work independently with minimal supervision
• Comfortable working in a fast-paced environment where priorities can shift
• Previous experience working at an Amazon/eCommerce agency is nice to have
• Working knowledge of Excel or Google Sheets for reporting and data analysis is nice to have

• 24 days annually: 15 regular paid days, 8 national holidays, and 1 birthday leave
• Quarterly wellness bonus
• Annual performance-based salary increase policy
• Opportunity to build long-term expertise in Amazon and eCommerce
• Opportunity to grow within a stable and growing agency environment
• Work alongside a high-level, fast-paced team
• Real ownership and autonomy over accounts and client relationships
• Fully remote work from anywhere in the Philippines