Learning Experience Designer

• Conduct learning and performance needs analyses for new and existing programs
• Design and develop end-to-end learning solutions aligned with business objectives and learner needs
• Develop training curricula, certificate programs, instructor-led materials, virtual learning, e-learning, job aids, coaching resources, and performance support tools
• Apply adult learning principles, instructional design methodologies, and innovative learning techniques
• Create storyboards, learning journeys, course materials, interactive experiences, and digital learning content
• Use Articulate 360, Rise, Storyline, Adobe Creative Cloud, video editing platforms, and AI-powered video tools
• Recommend appropriate learning formats, technologies, and delivery approaches
• Research emerging learning technologies, instructional design practices, and industry trends
• Partner with business leaders, school leads, subject matter experts, trainers, and stakeholders
• Lead consultations and business meetings to identify learning opportunities and recommend solutions
• Analyze learner outcomes and business results and recommend modifications
• Support trainers and facilitators with materials, measurement approaches, facilitation resources, and evaluation activities
• Evaluate complex learning solutions and improve future programs
• Establish measurement approaches to track learner success, learning effectiveness, and business results
• Collaborate with learning, performance, technology, and business teams to ensure scalable and sustainable solutions
• Develop recommendations based on data, learner feedback, business performance, and evaluation findings
• Stay current with instructional design, learning technology, adult learning, digital learning, and AI trends
• Contribute to continuous improvement of learning design standards, processes, tools, and best practices

• At least 3 years of professional experience, with at least 3 years in instructional design, learning experience design, educational content development, or a related field
• Bachelor’s degree in Education, Instructional Design, Design, Technology, Communication, or a related field preferred
• Fluent English, with the ability to communicate effectively with international stakeholders
• Demonstrated experience designing scalable learning solutions across classroom, virtual, and online environments
• Strong knowledge of instructional design methodologies and adult learning principles
• Experience conducting needs analysis and translating business requirements into learning solutions
• Experience with storyboarding, course development, visual design, and learning content production
• Experience with Articulate 360, particularly Rise and Storyline
• Familiarity with LMS/LXP platforms and digital learning technologies
• Experience with Adobe Creative Cloud or similar visual design tools
• Ability to manage multiple projects and priorities while maintaining quality and deadlines
• Analytical mindset with the ability to evaluate learning effectiveness and connect learning outcomes to business results
• Comfortable working in a fast-paced, collaborative, and continuously evolving environment
• Ability to work on multiple projects at the same time with coinciding deadlines
• Strong interpersonal, communications, presentation, and problem-solving skills
• Ability to use Microsoft Office products including Word and PowerPoint
• Valid, local legal authorization to work in Mexico at the time of hire
• Employees may not engage in parallel employment, professional activities, or paid work for other entities during employment

• Competitive salary opportunities
• Performance-based bonuses
• Comprehensive benefits
• Ongoing training and development resources
• Work–life balance support
• Innovation and support culture
• Remote work arrangement