Sales Engineer

• Partner with Sales teams throughout the sales cycle, providing technical expertise and guidance
• Lead technical discovery sessions to understand customer requirements, use cases and business objectives
• Deliver tailored product demonstrations and technical presentations
• Design end-to-end solutions across multiple technologies and domains
• Develop technical proposals covering solution architecture, integrations, implementation requirements and risks
• Support technical qualification and identify potential risks early in the sales process
• Help position Trustonic solutions against competitors and alternative technologies
• Build trusted technical relationships with customers, partners and vendors across the APAC region
• Translate complex technical concepts into clear conversations for technical and non-technical audiences
• Provide technical guidance and support throughout the sales process, including objection handling and technical Q&A
• Influence and align stakeholders across Sales, Product, Engineering and Delivery
• Support customer meetings, industry conferences, technical forums and events
• Work with Product and Professional Services to scope delivery requirements and Proof of Concept opportunities
• Ensure technical requirements, solution designs and risks are clearly handed over to Delivery teams
• Support customers through the transition from sales into implementation
• Provide technical guidance throughout the customer lifecycle and help resolve complex customer challenges
• Help reduce time-to-revenue by ensuring opportunities are well qualified and technically ready for delivery
• Identify tools and processes that improve customer engagement and internal efficiency
• Explore opportunities to use AI and emerging technologies to improve technical pre-sales activities
• Share customer insights and requirements with Product and other internal teams
• Contribute to improving pre-sales processes, documentation and ways of working

• Experience in Sales Engineering, Pre-Sales, Solutions Engineering, Technical Consulting or a similar customer-facing technical role
• Experience working within the smartphone, mobile, telecoms or SaaS ecosystem
• Experience with enterprise customers and complex technical relationships
• Strong experience in solution design and technical consulting
• Experience working with secure systems and technologies
• Strong knowledge of APIs, webhooks and cloud-based architectures
• Experience working in a SaaS environment
• Experience with device manufacturers or the device manufacturing ecosystem would be beneficial
• Experience with device locking technologies would be highly desirable
• Strong technical discovery, solution design and consultative selling skills
• Ability to create end-to-end solutions spanning multiple technologies
• Excellent presentation and product demonstration skills
• Strong communication and stakeholder management skills, with the ability to simplify complex topics
• Strong problem-solving skills and a practical, creative approach
• Ability to influence and drive progress across teams without direct authority
• Highly organised, proactive and able to manage multiple priorities
• Comfortable working with international customers, partners and colleagues
• Fluent English, both written and spoken
• Experience with first-party locking solutions such as Samsung Knox Guard, Google DLC or Transsion Paytrigger would be great
• Experience using AI to develop tools or improve technical workflows would be great
• Familiarity with Zendesk, Aha!, Confluence or Notion would be great
• Knowledge of the telecoms industry or device manufacturing operations would be great
• Undergraduate degree or equivalent level of skill, experience and knowledge in Computer Science and Information & Technology

• Bonus scheme to share in our success
• Private medical insurance for you from day one
• Remote working arrangements to support your lifestyle
• An open holiday policy with no upper limit
• Support for volunteering and causes that matter to you
• Opportunities for professional development and career progression
• Exposure and interaction with global teams
• Commitment to diversity, equity, and inclusion
• Collaborative environment where your voice is valued and your wellbeing is prioritised
• Opportunity to work on technology that drives global economic inclusion and makes a real difference in people’s lives