Account Manager

• Build and maintain relationships with stakeholders across Marketing, Shopper Marketing, Sales, Procurement and Brand teams, serving as the primary day-to-day client contact
• Manage projects from initial brief through sourcing, production, logistics and final delivery
• Source retail print, POSM, display units, promotional products and branded merchandise through approved supplier networks
• Oversee production, artwork approvals, proofing, sampling, manufacturing timelines and quality assurance
• Manage budgets, purchase orders, invoicing and project spend while identifying productivity improvements and cost-saving opportunities
• Produce reporting on project status, spend, savings, operational KPIs, service levels and account performance
• Support innovation and sustainability initiatives through new materials, technologies and production solutions
• Share market insights, retail trends and best-practice recommendations to enhance shopper engagement, operational efficiency and account growth

• Experience in Account Management, Project Management, Marketing Services, Print Management, POSM or Promotional Merchandise
• Strong understanding of retail marketing, print production and point-of-sale materials
• Experience managing projects from brief through to delivery, ensuring deadlines and quality standards are met
• Excellent stakeholder management, communication and relationship-building skills
• Experience working with suppliers and coordinating multiple workstreams simultaneously
• Good commercial awareness and experience managing project budgets and costs
• Strong organisational skills with excellent attention to detail
• Proficiency in Microsoft Office, particularly Excel, PowerPoint and project tracking tools
• Experience within FMCG, retail, shopper marketing or agency environments
• A proactive approach to problem solving, continuous improvement and delivering excellent client service

• Equal opportunity employer committed to creating a diverse environment
• Recruitment, employment, development, compensation, and promotion regardless of protected status
• Reasonable adjustments available for the application process