Operations Project Coordinator

• Own wholesale operations day to day, including order processing, payment charging, shipment and inbound creation, and customer service
• Create 3PL orders for suppliers, samples, and other needs
• Write SOPs to enable handoff to a dedicated coordinator
• Follow up with suppliers, compare costs, manage timelines, and build project boards for new products and packaging
• Monitor production status and timelines and flag slippage early
• Support inventory operations and learn production fundamentals
• Own a unified marketing calendar across brands and channels, including website, paid creative, email and SMS, creator and UGC, promotions, and product launches
• Work backward from launch dates to coordinate creative, approvals, and builds
• Convert strategy into owned tasks, dates, dependencies, and accountable owners
• Identify scheduling collisions, duplicate briefs, resource conflicts, and approval blockers
• Run weekly reporting on shipped work, slippage, causes, and upcoming risks
• Own Notion as the system of record, including structure, templates, and status hygiene
• Build and maintain operational systems
• Use AI to draft SOPs and briefs, compile reporting, and track outstanding work
• Maintain accurate creator and partnership records, contracts, and payments with finance and partnerships teams

• Exceptional organization
• 3+ years managing multiple concurrent projects across teams
• Operations experience in e-commerce, consumer brands, wholesale, or supply chain
• Direct marketing experience, ideally owning or running a marketing calendar across channels
• Serious, demonstrable use of AI in own work
• Hands-on Notion experience, including building databases and views
• Experience working inside a CRM and keeping it clean and current (Folk, HubSpot, Salesforce, Klaviyo, or similar)
• Strong follow-through with suppliers, vendors, and teammates
• Ability to surface problems early with a recommendation attached
• Strong written communication across time zones
• Strong English communication skills
• Strong Excel and Google Sheets skills
• Comfort with Word, PowerPoint, and Google's suite of tools
• Wholesale or B2B operations experience, including basic customer service
• Familiarity with Shopify, Cin7, Klaviyo, or Figma
• Experience with product development or packaging timelines

• Competitive salary in USD
• Flexible working schedule
• 100% remote
• Long-term career opportunity