Lead Technical Program Manager

• Own end-to-end planning and execution of cross-functional programs across R&D, IT, and Security
• Build and maintain project plans, timelines, dependencies, and risk logs to keep stakeholders aligned on scope and status
• Drive release management, including release calendars, readiness criteria, and go/no-go decisions across engineering teams
• Identify risks and blockers early, drive them to resolution, and escalate proactively to keep programs on track
• Track KPIs for R&D quality and efficiency, and present insights to company leadership to drive data-informed decisions
• Lead and develop the R&D Operations team through coaching, priority setting, and performance management
• Improve R&D processes, tooling, and system integrations while partnering with IT and Security to meet compliance standards

• 3–5 years of experience as a team lead or people manager, ideally in technical program management, R&D operations, or engineering operations
• Proven track record managing cross-functional technical projects in a SaaS environment
• Experience with end-to-end release management and Agile methodologies (Scrum/Kanban)
• Well organized, able to prioritize and manage several concurrent workteams and raise the right flags when needed across different management teams
• Solid technical background, including APIs, system integrations, and architecture docs
• Proficiency with Jira and Confluence for tracking and reporting
• Strong stakeholder management and communication skills, with excellent written and verbal English
• Strong AI orientation, including fluent, frequent use of modern AI tools (Anthropic, OpenAI, and similar) in real working contexts and a habit of reaching for them first when tackling new problems
• Cybersecurity background, on-prem and networking knowledge, experience with technology integrations (APIs, third-party tools), or a BA/BSc in Computer Science, Engineering, or a related field — an advantage

• Culture of innovation and collaboration
• Coaching, priority setting, and performance management opportunities through leading and developing the R&D Operations team