Project Coordinator

• Monitor assigned audit engagements from initial setup through completion, tracking progress, deadlines, and outstanding requirements
• Follow up with auditors and quality control reviewers regarding engagement statuses, pending tasks, and upcoming deadlines
• Monitor client communication and remind auditors to provide regular updates
• Identify potential delays, follow up on unresolved items, and escalate issues to appropriate team members
• Maintain accurate engagement statuses, tasks, and records in Canopy
• Monitor and respond to administrative inquiries from clients, third-party administrators, and recordkeepers
• Follow up on outstanding document requests and administrative requirements
• Monitor the LCAG Client Services inbox and direct technical audit questions to appropriate auditors
• Coordinate meetings, scheduling, and other administrative activities related to audit engagements
• Request, retrieve, download, and organize audit-related documents
• Assist auditors and QC reviewers with locating reports and supporting documentation
• Navigate recordkeeper websites and maintain document retrieval procedures
• Assist with preparing draft audit engagement letters, updating client information, and maintaining engagement records in Canopy
• Perform other related administrative duties as assigned

• At least two years of experience in project coordination, project administration, operations, or a similar role
• Strong organizational and time-management skills, with the ability to manage multiple projects and deadlines
• Excellent written and verbal English communication skills
• Detail-oriented, proactive, and able to follow up independently on outstanding tasks
• Proficient in Microsoft Office, particularly Excel, Outlook, and Teams
• Comfortable learning new software platforms and navigating online systems
• Ability to work independently and collaborate with remote teams
• Willingness to work a graveyard shift aligned with U.S. business hours
• Preferred: Bachelor's degree in Business Administration, Accounting, Finance, Management, or a related field
• Preferred: Experience working with U.S.-based clients or professional services firms
• Preferred: Familiarity with employee benefit plan audits, 401(k) plans, TPAs, or retirement plan recordkeepers
• Preferred: Experience using Canopy or similar project management or workflow tracking software

• Remote work
• Full-time employment
• Collaboration with cross-functional teams and stakeholders
• Opportunity to help improve project delivery practices and team coordination
• Opportunity to contribute to successful outcomes in a dynamic work environment