Revenue Technology Manager

• Serve as the primary administrator for Gong, Qualified, and Pardot (Salesforce Account Engagement)
• Support processes and integrations across Salesforce, LinkedIn Navigator, Aircall, ZoomInfo, and related systems
• Build, document, and maintain tech-enabled processes for seamless internal and external interactions
• Monitor user configuration and multi-directional data mapping to maintain reliable downstream reporting inputs
• Establish clear and consistent customer acquisition, renewal, and expansion processes
• Improve lead management in Pardot and Salesforce by routing prospects to the appropriate internal teams
• Configure technology features to identify, progress, and repeat successful opportunity outcomes
• Facilitate sales forecasting and predictive insights
• Support data quality through automated routing, record de-duplication, enrichment, and scalable data standards
• Own sales and marketing stakeholder enrollment in technology-stack licensing
• Monitor platform health and recommend improvements to data creation, storage, and transmission
• Establish documented processes for prospecting outreach and sales campaign workflows
• Evaluate new technologies and recommend improvements to the technology ecosystem
• Ensure data integrity across Salesforce, Pardot, and integrated systems
• Improve reliability and performance of sales and marketing tools
• Increase automation to reduce speed-to-lead and manual outreach steps
• Support sales prioritization and best-practice guidance throughout the buyer journey
• Strengthen data quality through governance and enrichment practices
• Improve reporting capabilities across marketing activities and sales effectiveness

• 5-7 years administering Sales and/or Marketing tech stack (Pardot, Gong, SFDC, Qualified, ZoomInfo, etc)
• Experience supporting B2B and B2C marketing automation programs
• Strong understanding of Salesforce CRM and integration capabilities with Gong and Pardot
• Experience administering conversational marketing and sentiment evaluation platforms
• Strong understanding of lead management, sales lifecycle, and campaign operations
• Experience building and scaling reports and dashboards
• Excellent analytical and problem-solving skills
• Pro-active mindset to enable change and continuous improvement
• Strong attention to detail and project management skills