ERP Systems Consultant

• Provide functional support for Sales, Billing, and Order-to-Cash processes supported by SAP
• Ensure the stability and availability of critical business processes
• Perform root cause analyses and propose actions to reduce recurring incidents
• Configure, parameterize, and support SAP SD module functionalities
• Support integration between SAP SD and other SAP modules, especially FI and MM
• Gather requirements from business areas and propose solutions aligned with best practices
• Prepare functional and technical documentation
• Execute and support unit, integration, and user acceptance testing
• Resolve critical incidents and provide post-implementation support
• Participate in War Rooms, month-end closings, and critical operating periods
• Support continuous improvement initiatives aimed at operational efficiency and service quality

• Solid experience with SAP SD
• Knowledge of Order-to-Cash (OTC) processes
• Experience providing functional support and supporting enterprise SAP environments
• Experience with billing, sales, and distribution
• Knowledge of integrations between SAP SD, FI, and MM
• Experience analyzing and resolving incidents in production environments
• Experience with ITSM tools such as ServiceNow or Jira
• Bachelor’s degree in Technology, Engineering, Business Administration, or a related field
• Strong communication skills and the ability to collaborate with technical and business teams

• Digital benefits platform offering Gym, Meal Voucher, Food Voucher, Pharmacy Assistance, Medical and Dental Plans, and Life Insurance categories
• Company-issued mobile phone
• Unlimited voice and data plan
• Special discounts on landline, broadband, TV, and apps
• Annual bonus or Profit-Sharing Program (PPR)
• Private pension plan
• Subsidy for school, daycare, or nanny expenses
• Flexible working hours
• Birthday day off
• Corporate volunteer program
• Educational Development Program with partnerships with educational institutions, certification programs, and online courses
• Internal recruitment program in Brazil or abroad
• Inclusive environment that values diversity