Manager, Proposal Services

• Lead global Proposal Services operations
• Manage implementation of Proposal Services expansion plans across global regions
• Address regional workflow, language, compliance, staffing, and offshore resourcing requirements
• Establish and maintain quality controls for RFPs, RFIs, RFQs, cost proposals, and other Tier 1 deliverables
• Serve as escalation point for quality, consistency, and delivery issues
• Partner with sales leadership to align priorities with pipeline needs
• Identify opportunities to strengthen proposal support and deliver operational recommendations
• Lead adoption and continuous improvement of AI, automation, and approved technologies throughout the proposal lifecycle
• Track technology adoption, quality, efficiency, and time-saving outcomes
• Define and drive department benchmarks, protocols, and objectives
• Hold direct reports accountable to performance standards and provide feedback
• Coach and develop team members and cultivate future leaders

• Bachelor's degree or equivalent experience
• Typically 5–7 years of relevant experience, including up to 2 years leading people
• Significant experience in Proposal Services, sales enablement, or a comparable revenue-support function
• Demonstrated accountability for deliverable quality
• Proven success managing and leading distributed or offshore global teams
• Hands-on experience implementing AI or automation within a business process and measuring adoption, quality, efficiency, or time-saving outcomes
• Experience developing, reporting, and presenting functional or departmental KPIs and operational recommendations to senior leadership
• Experience supporting enterprise software or SaaS sales environments
• Familiarity with RFP management platforms, such as Responsive/RFPIO or similar tools
• Proven track record of improving team capacity through process redesign and technology adoption
• Experience managing cross-functional, global stakeholder relationships with influence and credibility
• Strong project management skills
• Ability to drive multiple priorities in a fast-paced, deadline-driven environment

• Career development resources
• Wellbeing programs
• Innovation practices
• Inclusive, employee-centric workplace culture
• Employee initiatives and giving campaigns aligned with organizations important to employees