Technical Writer

• Create, edit, and manage guides, technical manuals, release notes, online help, and other documentation for healthcare products
• Ensure documentation is clear and concise
• Update documentation to reflect new product features, enhancements, and changes
• Collaborate with cross-functional teams
• Use MadCap Flare to create and manage documentation projects
• Ensure consistent use of styles, templates, and formatting
• Implement and manage documentation version-control processes
• Track changes and maintain documentation history for reference and audit purposes
• Review and edit documentation for accuracy, completeness, and compliance with company standards
• Conduct usability testing to ensure documentation meets user needs
• Stay updated with technical-writing and healthcare industry trends and best practices
• Propose and implement improvements to documentation processes and tools

• Bachelor's degree in management, computer science, information systems, or related field preferred
• Ability to work independently across multiple projects and meet deadlines
• Ability to rapidly grasp and apply complex business and technical concepts
• Entrepreneurial approach and ability to work with minimal supervision
• Sound understanding of the software development and software test lifecycle
• Sound understanding of the Agile methodology
• Ability to communicate easily with a diverse group of people
• Good technical design skills
• Good communication skills with customers, support personnel, and management
• Good analytical and problem-solving skills
• Good organization skills to balance and prioritize work
• Ability to handle multiple tasks simultaneously and switch between tasks quickly
• Ability to work independently and as part of a team

• Opportunities to travel through your work (0-10%)