Financial Crime Compliance Manager, Mandarin

• Lead a team of 25+ analysts
• Oversee team performance, development, and workload planning for successful project delivery
• Provide coaching, feedback, and support for team members’ growth and career progression
• Manage client engagements in compliance with internal policies and regulatory standards
• Maintain regular client communication to strengthen partnerships, report outcomes, and identify service opportunities
• Monitor team output and quality, identifying process improvement and efficiency opportunities
• Deliver performance and service reports to senior leadership and clients
• Collaborate with internal teams to expand subject matter expertise and advisory capabilities
• Contribute to strategic initiatives within the Managed Services practice with senior leaders
• Provide production/service reporting to senior leadership and clients
• Work with the partnership team to develop subject matter expertise and expand advisory services and consulting opportunities

• Bachelor’s Degree with 4–5 years or more of Anti-Money Laundering (AML) or KYC Management experience
• English and Mandarin language proficiency
• Ability to lead projects, develop timelines, coordinate project teams, and implement action items throughout a project
• Ability to multitask, work independently, and work as part of a team
• Ability to establish cooperative and collaborative working relationships
• Preferred: Professional Certification (CAMS)
• Preferred: Experience in a consulting or managed service environment
• Preferred: Master’s degree
• Strong entrepreneurial spirit, highly collaborative, able to express ideas readily, manage change fluidly, influence, and identify opportunities

• Equal employment opportunity commitment
• Diverse work environment