Inside Sales Specialist – Technical Concierge

• Create targeted campaigns to develop and sometimes close new opportunities in existing and new accounts
• Collaborate with marketing, global portfolio directors and global ISS to create and drive product promotions and measure their effectiveness
• Partner with field sales, distributors and dealers to develop focused plans targeting application areas that generate leads and meet or exceed targets
• Help customers with Clonal genes, Gene fragments, Oligo pools, MGF’s, Gene pool and IgG’s using online tools and knowledge
• Generate and assist in closing customer quotes
• Maintain CRM data including sales opportunities, stages, marketing statuses and customer intelligence
• Serve as initial contact for pre-sales customer inquiries
• Manage sales processes for products, accounts and opportunities via phone, email and occasionally in person
• Attend and manage trade show leads with marketing and qualify them
• Prospect outbound leads and route qualified opportunities to sales executives
• Focus on strategic opportunities, including retargeting and dormant accounts
• Answer incoming calls, place outbound calls and respond to emails promptly
• Provide technical assistance to customers, distributors and dealers
• Attend customer meetings, conferences and trade shows and present technical insights when required
• Close sales and achieve quarterly regional targets
• Report to the Director of Sales Japan

• Genetics or Molecular Biology backgrounds
• Infectious “get it done” attitude with a strong desire to WIN
• Excels in a fast-paced, ambitious, and changing landscape
• Work with Salesforce.com or other CRM
• Inside Sales Experience
• Ability to travel up to 20%
• Solid analytical skills
• Ability to work cross-functionally to drive orders
• Strong attention to detail
• Bachelor's degree (B.A./B.S) in a lifescience field
• Minimum 3 years experience in inside sales or commercial sales experience in a life science company

• Equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law