Quality Associate

• Collaborate with project teams to understand requirements, technologies, and platform expectations
• Conduct functional, regression, usability, accessibility, browser, platform, and mobile testing
• Verify content accuracy and functionality across text, graphics, audio, and interactive elements
• Document and track defects using issue management tools
• Work with project teams to investigate, resolve, and validate fixes, including downstream impacts
• Analyze requirements to ensure test readiness
• Provide quality metrics and status reporting
• Support quality assurance and validation of digital learning and interactive training solutions across supported platforms, browsers, and devices

• Exceptional attention to detail and strong commitment to high-quality work
• Ability to manage multiple priorities, meet deadlines, and work independently with minimal supervision
• High school diploma or equivalent with 1 to 2 years of relevant experience in quality assurance, testing, eLearning, learning technologies, instructional products, or digital content validation; or an associate degree in a related field with 1 to 2 years of relevant experience; or a bachelor's degree in a related field with relevant experience in quality assurance, learning technology, instructional products, or digital content validation
• Fluency in English with strong written and verbal communication skills
• Experience testing eLearning courses developed in Articulate Storyline, Rise, Adobe Captivate, or similar platforms
• Working knowledge of accessibility standards and testing tools such as JAWS and color contrast analyzers
• Experience testing digital learning solutions, eLearning courses, web-based applications, or other interactive content is preferred
• Flexibility to support a variable schedule

• Remote work environment
• Flexible/variable schedule
• Equal opportunity employment