Senior DevOps Engineer

• Design, develop, and scale core products
• Build backend services, frontend experiences, and cloud-native applications
• Provide technical leadership and mentorship
• Influence engineering best practices across the team
• Define repeatable service-delivery practices through modular, reusable automation and a developer platform enabling self-service delivery
• Participate in governance controls that reduce risk and promote standardization
• Support service delivery excellence for customer-facing and customer-adjacent products and services as part of the Developer Experience team
• Refine enablement practices including design review, service launch coordination, production readiness assessment, service-level objective definition and review, incident management, and cost awareness
• Collaborate with delivery teams to define product-specific metrics and remediations
• Perform system analysis, testing, and fault troubleshooting
• Participate in an on-call rotation to respond to and triage production issue escalations during off-hours

• 4+ years of experience running high availability systems and supporting infrastructure in customer-facing production environments
• Proficiency with a high-level programming language (e.g., Python, Go)
• Proficiency in Bash scripting and Linux
• Proficiency in modern technical operating practices
• System architecture and design experience
• Experience with continuous integration and continuous delivery using Jenkins, FluxCD, and GitHub Actions
• Experience with Infrastructure as Code using Terraform
• Experience with AWS cloud services and Kubernetes
• Knowledge of SRE principles and practices
• Experience with AWS offerings including ECS, EKS, ECR, EC2, S3, RDS, VPCs, IAM policy documents, policies, roles, instance profiles, and CloudWatch Logs
• Experience with Docker containers and orchestration using ECS and EKS
• Knowledge of Kubernetes cluster concepts and design
• Experience improving service observability through monitoring agents, metrics, logging, and dashboards
• Knowledge of OpenTelemetry, Prometheus, and observability platforms such as Datadog, Splunk, Dynatrace, or Observe
• Willingness to participate in an on-call rotation and respond to production issue escalations during off-hours
• Successful completion of employment verification and background checks
• Verification of job titles and employment dates with two previous employers

• Competitive compensation paid in USD
• 20 days of paid time off (PTO) per year
• Opportunities for professional growth and career development
• Company-provided equipment
• A collaborative, inclusive, and multicultural work environment
• The opportunity to contribute to meaningful projects alongside a talented and supportive team