Senior Scrum Master

• Facilitate teams’ Agile ceremonies, ensuring alignment, focus on sprint objectives, and continuous value delivery
• Support the writing of user stories and acceptance criteria, as well as effective backlog prioritization
• Collaborate with Product Owners, Tech Leads, and teams on demand refinement and planning
• Continuously map, analyze, and optimize workflows, identifying bottlenecks and improvement opportunities
• Monitor Agile metrics and indicators to increase predictability and support data-driven decision-making
• Remove impediments and blockers affecting team productivity and efficiency
• Promote a culture of self-organization, collaboration, continuous improvement, and psychological safety
• Foster integration between business and technology functions, strengthening team communication and alignment
• Share best practices in agility and process improvement
• Lead workshops, training sessions, and enablement initiatives to advance the organization’s Agile maturity
• Support the evolution of working methods by encouraging experimentation, learning, and continuous adaptation
• Contribute to the development of high-performing, results-oriented teams

• Extensive experience working as a Scrum Master, Agile Master, or Agile Coach in software development and digital product environments
• Strong command of Scrum, Kanban, Lean, and Design Sprint
• Experience leading and facilitating Daily Stand-ups, Sprint Planning, Sprint Reviews, Retrospectives, and Refinement sessions
• Knowledge of Throughput, Lead Time, Cycle Time, Cumulative Flow Diagrams (CFD), Burn-down, and Burn-up
• Ability to collect, analyze, and present metrics to support decision-making and delivery predictability
• Experience identifying, managing, and removing technical, operational, and organizational impediments
• Advanced knowledge of Jira, Confluence, Azure Boards, or similar tools
• Excellent communication, facilitation, negotiation, and conflict mediation skills
• Ability to influence stakeholders at different organizational levels and promote collaboration across teams
• Certifications such as PSM I/II, CSM, PSPO, PMI-ACP, KMP, or equivalent are a plus
• Experience with SAFe, LeSS, Nexus, or the Spotify Model is a plus
• Knowledge of the software development lifecycle, CI/CD, DevOps, automated testing, and microservices is a plus
• Experience leading workshops and advanced facilitation activities is a plus
• Experience defining and tracking OKRs is a plus
• Previous experience as a developer, technical analyst, or QA professional is a plus

• This position is also open to people with disabilities (PwD)
• Ethical, collaborative, and diverse environment
• Continuous learning
• Ongoing growth opportunities
• Participation in innovation and digital transformation projects