E-commerce Operations Associate, DTC, Subscription, Amazon

• Own inventory tracking, demand planning, and reorder cadence across DTC, subscription, and Amazon
• Coordinate with suppliers, co-packers, and 3PLs to keep stock flowing and SKUs healthy
• Build and maintain daily/weekly reports on sales, performance, and forecasts
• Spot risks early and keep the Brand Manager informed
• Support recurring-revenue operations: cadence, swaps, and upcoming-order management
• Forecast subscription and one-time demand together so stock covers both
• Report on active subscribers, churn, and retention
• Run day-to-day Seller Central / Vendor Central operations: listings, inventory, and case management
• Monitor Buy Box, listing health, reviews, and account performance
• Support advertising operations, promotions, and FBA inbound planning
• Own task management and coordination across multiple brands at once
• Help plan and execute product launches and campaigns
• Coordinate influencer partnerships, draft social/email content and creative briefs, and QA landing pages and ads

• 3+ years of hands-on experience in operations, supply chain, or logistics, ideally at a consumer brand, 3PL, or manufacturer
• Real inventory experience: reorder points, lead times, safety stock, sell-through, SKU-level health
• Demand planning skills: building forecasts, sizing POs, balancing stock across channels
• Experience managing vendors such as suppliers, co-packers, 3PLs, or freight forwarders
• Comfort with ops systems: inventory platforms (Cin7, NetSuite, or similar), 3PL portals, Amazon Seller Central, Shopify, subscription tools (Recharge, Skio, or similar), and heavy spreadsheet work
• Strong written and verbal English
• Highly organized, detail-oriented, and self-directed. You see what needs to happen and you do it
• Comfortable working remotely and asynchronously across more than one brand at a time

• A real seat at the table. You'll do meaningful work with visibility, not busywork.
• Three businesses, not one. You'll get broad, fast learning across very different categories.
• Early-stage opportunity. If you join now, you'll grow with the platform and get opportunities that won't exist later.