Executive, Financial Services

• Manage transaction process roles including Accounts Payable, Accounts Receivables, invoice generation, credit control, expense and cash management queues
• Review, document, and resolve queries
• Perform or review bank account, customer account, and other control-related reconciliations
• Input data and manage shared mail inboxes
• Ensure adherence to best practices and policies
• Manage incoming calls, emails, and QLS distribution across resources
• Manage payment and refund expectations for external and internal stakeholders
• Chase delinquent accounts for Capita
• Raise invoices and credit notes in SAP, individually and in bulk, accurately and on time

• Experience or capability to manage transaction processes including Accounts Payable, Accounts Receivables, invoice generation, credit control, expense and cash management queues
• Ability to review, document and resolve queries while ensuring quality communication and resolution
• Ability to perform or review reconciliations of bank accounts, customer accounts, or other control-related activities
• Data input and shared mailbox management skills
• Adherence to best practices and policies
• Ability to manage incoming calls, emails, and QLS distribution
• Ability to manage payment and refund expectations for external and internal stakeholders
• Ability to chase delinquent accounts
• SAP proficiency for raising invoices and credit notes
• Accuracy and timeliness in processing invoices and credit notes