Senior Operating Systems Administrator

• Provide remote and/or on-site support to implement and maintain the environment in full operation
• Analyze and anticipate solutions for potential issues related to the Windows Data Center environment
• Design, operate, administer, and maintain support-layer solutions, tools, software, and hardware
• Operate, administer, and maintain physical and virtual servers
• Handle infrastructure incidents, problems, requests, and changes
• Perform configurations, modifications, and optimizations to improve performance, stability, and availability
• Keep the environment up to date in accordance with change management processes
• Coordinate with vendors on support and incident resolution
• Prepare and maintain technical documentation for the environment
• Define software usage policies for workstations, including GPOs and standard images
• Install, configure, and support Windows and its services in high-availability environments
• Manage server and workstation computing resources integrated with the network management platform
• Diagnose and resolve incidents in high-availability operating environments
• Update environments with fixes and patches recommended by manufacturers
• Administer folders and access permissions in the Windows environment
• Establish user and group naming conventions in accordance with security guidelines
• Participate in projects and contribute to the sizing of servers, software, and components
• Prepare technical articles and documentation on best practices for Windows environments and antivirus/antimalware solutions
• Review, register, and keep configuration items updated in the CMDB
• Provide hardware and operating system support for servers and workstations
• Configure and troubleshoot Windows clusters
• Install, configure, update, and decommission servers
• Assess the impact of security fixes and indicate backup requirements
• Analyze the sizing and performance of computing resources
• Monitor servers for performance and availability
• Diagnose complex incidents and support lower-tier support teams
• Follow up on complex technical tickets with vendors
• Provide technical support for infrastructure projects
• Configure and administer inventory, application distribution, and configuration management tools
• Generate technical reports on configuration items
• Research solutions and develop technical specifications for Windows infrastructure

• Bachelor’s degree or completed higher education in Information Technology (IT)
• At least five years of experience in the stated specialty
• Experience in critical, high-availability corporate environments
• Experience must be documented through employment records or a statement from a public or private organization where the candidate has worked
• ITIL 4 training, with a minimum duration of 12 hours
• Official ITIL 4 Foundation certification or higher
• MCSE: Microsoft Certified Solutions Expert – Cloud Platform and Infrastructure
• Microsoft Certified: Windows Server Hybrid Administrator Associate or equivalent

• Hapvida, Bradesco, or Unimed health insurance (available according to region)
• Hapvida Odonto or Bradesco Dental insurance
• Meal or food allowance
• Life insurance fully paid by Lanlink
• Transportation allowance
• Gympass
• Auster
• Pharmacy benefits
• Partner college and university benefits
• Corporate Education Platform
• Welcome-to-the-world baby gift kit
• Moodar Platform