Working Student – Customer Support

• Support the analysis and resolution of technical issues in customer environments
• Assist customers with questions about the software
• Optimize support processes
• Contribute to the administration, monitoring, and optimization of SaaS environments
• Work closely with members of the customer organization
• Collaborate with developers to analyze and resolve issues

• Currently enrolled in a degree program in Computer Science, Informatics, or a comparable field
• Interest in Kubernetes environments; experience is a plus
• Independent and solution-oriented working style
• Positive and empathetic approach to working with customers
• Initial experience with Linux, networking, or REST APIs is an advantage
• Fluent German
• Very good command of English

• Work on exciting projects with the opportunity to take on responsibility quickly
• Flexible working arrangements (remote, in the office, or hybrid)
• Modern office in the heart of Hanover
• Modern hardware and software solutions
• Corporate benefits: access to exclusive employee discounts and special offers from a wide range of partner companies
• Motivating and flexible work environment that fosters creativity and collaboration