Sales Development Manager

• Support the acquisition of new customers for SPIRIT/21’s complete portfolio of services and solutions
• Research, qualify, and engage potential customers by phone, email, and social media
• Identify relevant decision-makers and determine initial customer needs
• Assess business potential based on defined criteria
• Build and develop new customer relationships through targeted and consistent outreach
• Schedule qualified introductory meetings and ensure a structured handover to the responsible sales teams
• Manage and document lead-generation activities based on agreed targets and KPIs
• Consistently follow up on open contacts and support the ongoing development of the sales pipeline
• Maintain and update prospect and contact data in SAP Sales Cloud
• Ensure high data quality and complete, traceable documentation
• Work closely with Marketing, Sales, and Delivery
• Support the planning, execution, and follow-up of targeted new-customer acquisition campaigns
• Contribute ideas to improve Sales Operations processes
• Support the identification of new target audiences and market opportunities
• Participate in the continuous optimization of workflows

• Initial professional experience in B2B sales, sales development, or sales-related operational roles; ideally in an IT environment
• Structured and data-driven approach to work
• Enjoy organizing, tracking, and transparently documenting sales activities
• Persuasive and reliable communication skills, with the ability to spark customer interest and identify initial needs
• Independent, dependable, and responsible working style
• Ability to organize multiple contacts and tasks in parallel, set priorities, and maintain an overview during periods of high workload
• Confident working with CRM systems or willingness to quickly learn SAP Sales Cloud
• Understanding of KPIs, data quality, and structured sales processes is an advantage
• Team player with a willingness to communicate openly with Marketing, Sales, and Delivery
• Ability to contribute ideas for the continuous improvement of processes and working methods