Project Manager

• Lead end-to-end project management and technical integrations for carrier onboarding
• Ensure timely launches and budget alignment
• Facilitate customer workshops to define scope, system configurations, and technical specifications
• Deliver tier-two technical support and hands-on enablement training
• Ensure high user adoption and post-launch success
• Coordinate cross-functional requirements with engineering and development teams in Jira
• Maintain project margins and billable tracking
• Own high-impact customer onboarding and integration projects
• Serve as a trusted advisor bridging technical configurations, financial metrics, and customer adoption

• Full professional fluency in English
• Exceptional interpersonal and communication capabilities
• Proven experience in project management, technical integrations, or tier-two customer support within software environments
• Strong technical aptitude for software interfaces, APIs, database concepts, and data workflows
• Professional background or familiarity within the transportation, freight, or logistics industry
• Bachelor's degree in Business Administration or a related technical field (bonus point/preferred)
• PRINCE2 or equivalent project management completion or certification (bonus point/preferred)
• Hands-on experience with enterprise ERP systems or ticketing tools such as Jira (bonus point/preferred)

• Purpose-driven work contributing to real-world impact
• Collaborative and supportive team culture
• Genuine sense of belonging
• Entrepreneurial spirit and ownership opportunities
• Opportunity to build a career and drive collective growth
• Opportunity for innovative ideas to shape the future
• Travel requirement: 20%