Program Manager

• Lead a program of several projects for key clients, taking responsibility for delivery performance and business outcomes
• Align project priorities, dependencies and resources within a coordinated program plan
• Own program revenue, margin and financial forecasts, working with Project Managers to address delivery and commercial risks
• Run steering committees and quarterly business reviews, presenting progress, financial performance and opportunities for further cooperation
• Build relationships with client engineering managers, directors and senior decision-makers, understanding their product roadmaps and business priorities
• Turn client needs into opportunities for new projects, additional services and broader cooperation across teams or business units
• Co-own account development plans with the Account Manager and Business Unit Director, setting growth priorities and following opportunities through to decisions
• Contribute to growing the client portfolio by developing new relationships and shaping initial engagements together with the Account Manager and Business Unit Director
• Lead the proposal process from initial request to client decision, coordinating requirements, the proposal team, estimates, pricing and client presentations
• Prepare materials for strategic client meetings and contribute to business unit planning, strategy and budgets
• Lead and develop Project Managers within the program, establishing consistent standards for proposals, estimation and reporting

• At least 10 years of experience in IT, including 4 years managing programs or large client accounts in software services
• A practical engineering background in software development or systems design, with the ability to assess technical proposals and constructively challenge assumptions and estimates
• Experience leading embedded or cloud software programs
• Experience owning program or account P&L, including revenue, costs, margins and financial forecasts
• A proven track record of leading successful proposals and converting client needs into new projects or expanded engagements
• A solid understanding of Time & Material, Fixed Price, capacity-based and Build-Operate-Transfer commercial models
• Experience building relationships with senior client stakeholders and contributing to account growth
• Confidence in presenting technical and commercial proposals to senior management and leading discussions about delivery, value and investment
• English skills at C1 level or higher
• Nice to have: Experience with embedded or HMI projects for consumer devices, automotive, industrial or medical applications
• Nice to have: Familiarity with cloud architecture, AWS, Azure, IoT or device-to-cloud connectivity
• Nice to have: Experience running a Build-Operate-Transfer program or a dedicated development centre
• Nice to have: Experience in presales, solution consulting or new client acquisition
• Nice to have: German language skills