Senior .NET Engineer – Azure

• Own and resolve complex P1/P2 incidents affecting Azure-hosted .NET applications and integrations
• Provide deep technical troubleshooting across application, infrastructure, and platform layers
• Investigate issues involving Azure App Services, AKS, networking, identity, storage, APIs, and background services
• Receive escalations from L1 and L2 support teams and drive technical resolution from initial investigation through closure
• Coordinate incident response across Development, Infrastructure, Security, and Operational stakeholders
• Perform root-cause analysis for recurring incidents and high-impact outages using logs, metrics, traces, and distributed telemetry
• Create clear, detailed, and executive-ready root-cause analysis documentation
• Configure and tune Azure Monitor, Application Insights, Log Analytics, alerts, and operational dashboards
• Monitor and improve application performance, availability, resiliency, and operational efficiency
• Work with Development teams to identify and resolve code-level issues in C#, ASP.NET Core, REST APIs, integrations, and background services
• Recommend and implement improvements involving retry policies, circuit breakers, bulkhead isolation, caching, and asynchronous processing
• Use SQL to support production investigations and validate application or data-related findings
• Support vulnerability remediation, patching, and deployment troubleshooting when required
• Communicate technical findings, business impact, risks, and resolution plans to technical teams and senior stakeholders

• Bachelor’s Degree in Computer Science, Software Engineering, or a related field is desired, or equivalent professional experience
• 5+ years of professional experience working with C# and .NET applications, including substantial production support or operational troubleshooting responsibilities
• Advanced experience troubleshooting ASP.NET Core applications, REST APIs, integrations, and background services at production scale
• Proven experience independently owning and resolving critical P1/P2 production incidents
• Strong hands-on knowledge of Azure App Services, AKS, storage, networking, and Microsoft Entra ID or Azure AD
• Ability to navigate the Azure Portal fluently during real-time incident investigations
• Experience receiving escalations from L1 and L2 support teams and driving them through resolution
• Strong root-cause analysis capabilities using logs, metrics, traces, and distributed telemetry
• Hands-on experience configuring and tuning Azure Monitor, Application Insights, Log Analytics, alerts, and operational dashboards
• Ability to diagnose code-level issues involving performance, memory, threading, asynchronous processing, and integration failures
• Practical experience with retry policies, circuit breakers, bulkhead isolation, caching, and asynchronous processing in distributed .NET systems
• Intermediate to advanced SQL skills for investigating application and data-related production issues
• Experience coordinating incident resolution across Development, Infrastructure, Security, and Support teams
• Strong ownership, composure under pressure, and resolution-focused decision-making
• Professional working proficiency in English, including executive-ready written communication
• Experience with vulnerability remediation and security-patching workflows in Azure environments
• Experience diagnosing CI/CD and deployment failures using Azure DevOps or GitHub Actions
• Experience with Docker Compose, Helm, or containerized workloads beyond basic AKS operations
• Familiarity with Infrastructure as Code tools such as Terraform or Bicep
• Experience with Azure cost optimization, right-sizing, scaling policies, or reserved capacity
• Experience supporting operational or distribution-related enterprise systems
• AZ-204, AZ-400, AZ-305, AZ-500, Azure Administrator, DevOps Engineer, or another relevant Microsoft certification
• ITIL Foundation certification or practical experience working within formal incident-management processes

• Employees can work remotely
• Temporary 6-month opportunity
• Opportunity to work on AI-powered solutions and scalable products
• Learning and professional growth opportunities
• Collaboration across design, development, cloud, data, and artificial intelligence
• Modern ways of working
• Opportunity to contribute to AI-native transformation at scale