Sales Service Manager

• Support Customer Management with day-to-day operational activities
• Handle customer inquiries in a structured and efficient manner
• Act as the operational interface between customers, Sales, and internal specialist departments
• Prepare, coordinate, and follow up on quotations for hardware, software, services, and cloud and security solutions
• Support pricing, cost calculation, and quotation processing
• Coordinate with internal teams
• Coordinate vendor and trading-related topics, such as deals, renewals, and commercial terms
• Collaborate with distributors and partners
• Support procurement and order processes
• Contribute to contract-related topics, including SOWs, contracts, tenant linking, and GDAP
• Maintain customer data, leads, and opportunities in the CRM system
• Support deal tracking

• Initial experience in inside sales, sales support, or a comparable commercial role
• Structured and organized approach to work
• Ability to manage and maintain an overview of multiple topics simultaneously
• Enjoyment of process coordination and reliable follow-up
• Clear communication skills and willingness to collaborate with a range of stakeholders
• Good understanding of commercial processes
• Initial exposure to IT or technology topics is desirable
• Experience with CRM systems and quotation processes is desirable

• Mobile work / remote work
• Full-time employment
• Professional and personal development
• Flexible, agile, and autonomous working environment
• Excellent working conditions
• People-focused employee experience
• Modern technologies
• Professional fulfillment in a technology-focused environment