CRM & AI Solutions Specialist

• Handle client calls, onboarding sessions, and discussions confidently
• Understand client requirements and provide practical solutions
• Communicate effectively with clients and internal teams
• Work with CRM platforms like HubSpot, Apollo, Aircall, or similar tools
• Support CRM setup, integrations, and workflow improvements
• Troubleshoot issues and identify solutions independently
• Explore AI tools to improve efficiency and automate workflows
• Identify opportunities to implement AI-driven solutions
• Stay updated with emerging AI technologies
• Independently research tools, challenges, and solutions
• Take ownership of tasks and ensure timely execution

• Excellent verbal and written communication skills
• Confidence in handling client-facing conversations and onboarding sessions
• Strong problem-solving, analytical, and research skills
• A proactive, self-driven mindset with the ability to work independently
• Genuine interest in AI, automation, and emerging technologies
• Ability to quickly understand and adapt to new software and business tools
• Strong organizational skills and the ability to manage multiple responsibilities
• A solution-oriented approach with a strong sense of ownership and accountability
• Hands-on experience with HubSpot (highly preferred)
• Familiarity with Apollo, Aircall, Salesforce, Zoho, or other CRM platforms
• Experience using AI tools such as ChatGPT, Claude, or similar platforms
• Basic understanding of APIs, integrations, automation, or technical workflows
• Previous experience in client onboarding, CRM implementation, customer success, or technical support

• Fully remote organisation
• Employees can work remotely