LTL Operator

• Process shipment tenders received through Electronic Data Interchange (EDI) and incorporate them into daily transportation plans
• Consolidate pallets from multiple suppliers to maximize truck capacity, targeting 28 pallets per truck while minimizing the number of trucks
• Assign loads based on carrier schedules, preferred pickup days, transit times, and delivery requirements
• Prioritize long-haul shipments to help meet required arrival dates
• Review appointment changes and exceptions
• Coordinate delivery appointment rescheduling and align appointments with required arrival dates (RADs)
• Communicate shipment risks, delays, and important updates to customer representatives via email
• Identify issues affecting delivery commitments and communicate proposed solutions alongside escalations
• Coordinate daily transportation plans with US-based client account representatives and capacity lead
• Resolve operational challenges

• 3+ years of experience in logistics operations, such as freight forwarding, third-party logistics (3PL), freight brokerage, or trucking operations
• Excellent written English communication skills, preferably at a C1 level
• Ability to communicate clearly and professionally with US-based enterprise customers
• Experience managing high email volumes, prioritizing requests, tracking ongoing conversations, and ensuring timely follow-through
• Strong critical-thinking and problem-solving skills
• Ability to assess shipment risks, make operational decisions, and recommend solutions independently
• Experience with load planning, shipment scheduling, truck consolidation, or coordinating multiple transportation requirements
• Willingness to work a night shift aligned with US business hours
• Fiber internet, recommended speed of 100/50 Mbps
• Backup internet capable of at least 20 Mbps
• Quiet, conducive home workspace

• HMO and healthcare benefits
• Leave credits accrued after the third month of engagement
• Remote work from home
• Supportive collaborative team environment
• Structured onboarding
• Client-specific training
• Growth and mutual success environment