Head of Revenue Operations – Sales Automation

• Own and continuously improve the commercial operating model, including sales stages, pipeline rules, forecast categories, MEDDPICC standards and regular commercial review processes
• Build a trusted commercial data model across HubSpot, Bullhorn, Finance systems and Power BI
• Establish standards for data quality, ownership, accuracy, completeness and reconciliation
• Provide commercial leaders with visibility into pipeline health, forecasting, conversion, productivity and commercial risk
• Own the roadmap for HubSpot, Bullhorn, Power BI, integrations, workflow automation, sales tooling and approved AI solutions
• Identify opportunities to automate repetitive processes and reduce manual administration across sales and recruitment workflows
• Design AI-enabled workflows with human oversight
• Establish governance around automation and AI, including permissions, testing, monitoring, data access and approval processes
• Work with Finance on commission inputs, reconciliation, audit trails and exceptions
• Partner with Marketing on lead definitions, scoring, routing, hand-offs and campaign-to-pipeline reporting
• Embed MEDDPICC into CRM workflows, qualification standards, deal reviews, forecasting and manager coaching
• Create dashboards, playbooks and practical tools for managers, sellers and recruiters
• Lead adoption of new processes and technology through pilots, training, communication, feedback and continuous improvement
• Review the commercial technology portfolio and identify opportunities to simplify tools, improve integrations and demonstrate technology investment value
• Manage external implementation partners requiring specialist HubSpot, Bullhorn, Power BI, integration, data or AI expertise
• Lead a small team focused on revenue intelligence, systems, automation and enablement

• 5+ years' experience leading Sales Operations, Revenue Operations, commercial systems or go-to-market transformation within a B2B environment
• Strong experience designing, implementing and driving adoption of CRM processes, ideally within HubSpot
• Confidence working across CRM, ATS, reporting and finance-related data workflows
• Strong understanding of pipeline management, forecasting, sales process design, data governance and commercial reporting
• Practical experience implementing workflow automation, system integrations or AI-enabled process improvements
• Strong analytical capabilities and experience with Power BI or comparable reporting platforms
• Experience turning commercial data into actionable insights for senior leadership and sales management
• Strong stakeholder-management skills, particularly when working with senior Sales and Finance stakeholders
• Proven ability to drive organisational and behavioural change rather than simply implementing technology
• Ability to combine strategic thinking with hands-on execution in a lean and fast-moving environment
• A commercial mindset with a focus on measurable improvements in forecasting, productivity, adoption and revenue performance
• Strong verbal and written communication skills in English

• Be part of a collegial environment where responsibility and authority are shared equally amongst colleagues and help create our company culture
• A culture in which we don’t criticise failure but ensure we learn from our mistakes
• An Agile environment where your ideas are welcome
• The possibility to grow and experience different projects
• Ongoing Training & Mentoring
• The possibility of travelling