Output Management Consultant

• Create and maintain customized customer documents, such as invoices, contract confirmations, and letters
• Adapt forms to meet new requirements
• Improve creation processes and implement new features
• Implement initial AI-powered automation approaches
• Analyze and resolve issues in document generation processes for print, email, and archiving
• Provide customers with reliable and transparent support in the event of incidents
• Actively help shape AI-powered process automation

• Technical vocational training or degree, along with programming skills
• Affinity for IT and a genuine willingness to learn new software solutions
• Practical experience working with AI systems
• Strong problem-solving skills and ability to work in a team while interacting directly with customers
• Knowledge of OMS software
• Proficiency in MS Office
• German language skills (minimum B2 level)
• English language skills
• Preferred: Experience working for a municipal utility or energy and utility provider
• Preferred: Experience with document generation, OMS systems, or form design

• Flexible working hours and remote work
• Up to 25 days of vacation
• Various training and professional development programs
• A positive working environment and culture, including regular events
• Coverage of German language course costs