Call Center Agent – Inside Sales Representative

• Proactively contact business customers by phone and conduct conversations
• Schedule qualified appointments for the field sales team
• Contact prospective new customers and existing customers
• Work with professional call scripts and clearly defined target groups
• Reliably document calls in the CRM system
• Maintain CRM data
• Support appointment and route planning for the field sales team
• Collaborate closely with the team digitally
• Handle organizational tasks
• At the start, learn the tasks, processes, and systems during approximately two weeks of onboarding in Hanover

• Excellent spoken and written German
• Confident use of standard office software, the internet, and digital systems
• Independent and reliable working style in a home office
• Enjoy speaking on the phone and interacting openly with people
• Willingness to proactively contact business customers by phone, in some cases without prior contact
• Resilience when handling repeated rejections
• Availability for at least 30 hours per week
• Long-term ability to work reliably and with concentration from a home office
• Willingness to complete approximately two weeks of onboarding in Hanover
• Experience in call centers, inside sales, customer service, sales support, or appointment setting is particularly relevant
• Experience in hospitality, healthcare, office management, administrative support, or other customer-oriented roles is also suitable
• No traditional outbound experience required

• 100% remote work after onboarding
• Predictable working hours, Monday through Friday during daytime hours
• Permanent employment directly with the client company
• Fixed salary plus additional variable compensation
• Base salary paid 13 times per year
• Guaranteed commission for the first nine months
• Structured and professional onboarding
• Clear processes, call scripts, and digital tools
• No weekend or shift work
• Necessary travel and accommodation costs for the approximately two-week onboarding in Hanover covered
• Free placement service for applicants