Account Manager

• Build and maintain relationships with stakeholders across Marketing, Shopper Marketing, Sales, Procurement and Brand teams as the primary day-to-day client contact.
• Manage projects from initial brief through sourcing, production, logistics and final delivery.
• Source retail print, POSM, display units, promotional products and branded merchandise through approved supplier networks.
• Oversee production, artwork approvals, proofing, sampling, manufacturing timelines and quality assurance.
• Manage budgets, purchase orders, invoicing and project spend while identifying productivity improvements and cost-saving opportunities.
• Produce reporting on project status, spend, savings, operational KPIs, service levels and account performance.
• Support innovation and sustainability initiatives through new materials, technologies and production solutions.
• Share market insights, retail trends and best-practice recommendations to enhance shopper engagement and support account growth.

• Experience in Account Management, Project Management, Marketing Services, Print Management, POSM or Promotional Merchandise.
• Strong understanding of retail marketing, print production and point-of-sale materials.
• Experience managing projects from brief through to delivery, ensuring deadlines and quality standards are met.
• Excellent stakeholder management, communication and relationship-building skills.
• Experience working with suppliers and coordinating multiple workstreams simultaneously.
• Good commercial awareness and experience managing project budgets and costs.
• Strong organisational skills with excellent attention to detail.
• Proficiency in Microsoft Office, particularly Excel, PowerPoint and project tracking tools.
• Experience within FMCG, retail, shopper marketing or agency environments.
• A proactive approach to problem solving, continuous improvement and delivering excellent client service.

• adm-Indicia is proud to be an equal opportunity employer and is committed to creating a diverse environment.
• We recruit, employ, develop, compensate, and promote regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.
• Reasonable adjustments available for the application process upon request.