Senior Associate II, Ocular Health – Pharma Account Management

• Develop medium- to long-range sales plans and prepare strategies to protect, grow, and diversify relationships with existing customers
• Manage interactions with assigned existing customers to identify cross-sell, upsell, and repeat-sales opportunities
• Resolve problems and ensure customers receive high-quality customer service
• Develop client retention and growth plans and strategies for profitable business with assigned accounts
• Review and report on customer retention, business opportunities, and market trends
• Sell directly to ultimate purchasers or indirectly through channel partners

• Face-to-face selling of products, services and/or solutions across multiple lines of business
• Experience/ability to develop medium- to long-range sales plans and strategies
• Ability to manage relationships with existing customers and identify cross/up-sell and repeat sales opportunities
• Ability to resolve customer problems and ensure high-quality customer service
• Ability to develop client retention and profitable business growth plans
• Ability to review and report on customer retention, business opportunities, and market trends
• Sales achievement-based compensation model