Technical Project Coordinator, App Support – Freelance

• Learn the existing Replit or similar low-code setup and current app workflows
• Document processes, release steps, and handoffs
• Maintain a living playbook for the team
• Turn curriculum changes into clear update requests for technical resources
• Manage the release calendar and monthly update cycle
• Track changes and confirm updates are tested and ready before launch
• Handle App Store submissions and later Google Play submissions
• Update app metadata and content, including descriptions, screenshots, and release notes
• Monitor reviews, ratings, and review status
• Respond to store feedback as directed
• Collect and log user reports, feedback, and bugs
• Prioritize issues and route them to the appropriate technical lead, co-founder, or external developer
• Follow up until issues are resolved and reporters are updated
• Serve as the communication bridge between curriculum, program, tech, and legal contacts
• Use AI tools such as Claude to draft documentation, summarize issues, and speed coordination
• Keep email, calendar, and tracking organized and up to date
• Coordinate app operations so releases and monthly updates run smoothly and issues are triaged quickly

• Hands-on experience with Replit, even on personal projects, or with another low-code/no-code app platform
• Experience coordinating releases, updates, or projects with a calendar or change log
• Exposure to App Store or Google Play operations, including submissions, metadata, and reviews
• Comfort using AI tools such as Claude in daily work
• Proven experience as a project coordinator, operations assistant, or EA working with technical teams
• Knowledge of Replit or other low-code/no-code platforms, including Bubble, Glide, Adalo, FlutterFlow, and Softr
• Knowledge of App Store Connect and Google Play Console basics
• Knowledge of release planning, change calendars, and trackers
• Knowledge of bug and issue triage, logging, and routing
• Knowledge of AI tools such as Claude and similar tools for documentation, drafting, and workflow support
• Knowledge of email, calendar, and documentation tools
• Strong ownership mindset
• Proactive, clear communication between technical and non-technical people
• Organized and detail-oriented with deadlines and release steps
• Comfortable learning technical concepts without being a developer
• Aligned with a nonprofit mission and care for teens
• Computer with at least 8GB RAM and an Intel i5 or AMD Ryzen 5 processor or higher
• Internet speed of at least 40MBPS
• Headset with an extended noise-cancelling microphone and webcam
• Backup computer and internet connection
• Quiet, dedicated workspace at home
• Reliable internet connection
• Own computer with Intel Core i5 or similar or higher
• Availability Monday to Friday, 4:00 PM to 12:00 AM Central Time

• No benefits package included